Loramo respects your right to privacy and is committed to protecting the personal data collected through the online store. This policy explains what information we collect, how we use it, and what rights you have.
We collect data that you provide directly through order forms, newsletter subscriptions, or contact: name, email address, phone number, delivery address, and the message sent. We also automatically store your IP address, browser type, operating system, and visited pages through cookies and analytics services.
The data is used exclusively for processing orders, delivering products, communicating with you regarding your order, improving the site experience, and, with your consent, sending personalized offers. We do not use data for marketing purposes without prior consent.
The site uses essential cookies for the shopping cart to function and analytics cookies (Google Analytics) to understand how you browse. You can manage cookie preferences from your browser settings. Refusing cookies may affect site functionality.
Data is stored on secure servers with restricted access for a maximum of 3 years from the last interaction. We use technical and organizational measures (SSL encryption, firewall, role-based access) to prevent unauthorized access, loss, or disclosure of data.
We do not sell, rent, or share personal data with third parties, except for essential service providers: payment processor (Stripe), courier service (Fan Courier), email marketing platform (Mailchimp), and hosting provider (SiteGround). These partners are contractually obligated to maintain data confidentiality.
In accordance with GDPR, you have the right to access, rectify, delete, or restrict the processing of your personal data. You may also request data portability or withdraw your consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal. To exercise these rights, you can contact us at the email address below.
This policy was updated on March 15, 2025. We reserve the right to modify it periodically; any changes will be announced on this page. For questions, privacy requests, or complaints, please write to us at info@loramo.com or call us at 0338575019. Postal address: Splaiul 1 Decembrie nr. 6/9, bl. B, sc. D, et. 06, ap. 72.